Regional Services and Coverage
Need better coverage? We’re here to help
Your local network experts are ready to help you improve your mobile coverage.
How to improve your Telstra mobile experience
Network coverage extension devices
Extend your mobile coverage in low reception areas.
3G Closure
We’ll be switching off 3G network. This means you’ll need to upgrade your 3G only device or 4G device that doesn’t have 4G voice calling (HD calling) capability, and we're here to help.
Telstra Wi-Fi Calling
We provide basic voice calling compatibility on compatible mobile devices when you’re connected to a supported Wi-Fi network and you can’t connect to the Telstra Mobile Network.
Boost Wi-Fi coverage
Enjoy a better home or office internet experience with our Wi-Fi solutions and tips to help improve your Wi-Fi setup.
Blue Tick handsets for rural areas
For the best possible voice coverage in regional and rural locations, choose a mobile phone with our ‘Blue Tick’.
Satellite small cells
A Small Cell or Satellite Small Cell can deliver mobile network access to people living and working in remote areas of Australia and is an alternative to full scale macro base station but with smaller coverage, capacity range and cost.
Access in remote areas
Mobile Black Spot Program
Telstra is rolling out more than 780 new mobile sites across rural and regional Australia.
Telstra Mobile Satellite
Stay Connected using handsets or data devices, while based or travelling in remote locations using the Iridium Satellite network.
Easy ways to manage your service
Payment extension
Get more time to pay and apply for a payment extension in the payments tab of My Telstra or online
Pre-paid recharge
Top up your pre-paid mobile in the services tab of My Telstra or online.
Replacement SIM card
Request a replacement SIM card in the services tab of My Telstra or online
Regional news from Telstra
Creating stronger connections
Discover what Telstra is doing to make sure you have the coverage you need to connect reliably to the rest of Australia.
Get rewarded with Telstra Plus
Earn points
Earn 10 Telstra Plus Points per $1 when you make an eligible payment on your services.
Redeem points
Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.
Enjoy benefits
Enjoy exciting membership benefits like discounted movie tickets, entertainment and service extras, depending on your tier.
Regional support
Disaster preparation and assistance packages
Before and during any disaster, we’re here for you.
Telstra Air
Telstra Air customers can connect to Australia’s largest Wi-Fi network to access unlimited data using your mobile device or laptop.
