How to improve your Telstra mobile experience

Network coverage extension devices

Extend your mobile coverage in low reception areas.

3G Closure

We’ll be switching off 3G network. This means you’ll need to upgrade your 3G only device or 4G device that doesn’t have 4G voice calling (HD calling) capability, and we're here to help.

Telstra Wi-Fi Calling

We provide basic voice calling compatibility on compatible mobile devices when you’re connected to a supported Wi-Fi network and you can’t connect to the Telstra Mobile Network.

Boost Wi-Fi coverage

Enjoy a better home or office internet experience with our Wi-Fi solutions and tips to help improve your Wi-Fi setup.

Blue Tick handsets for rural areas

For the best possible voice coverage in regional and rural locations, choose a mobile phone with our ‘Blue Tick’.

Satellite small cells

A Small Cell or Satellite Small Cell can deliver mobile network access to people living and working in remote areas of Australia and is an alternative to full scale macro base station but with smaller coverage, capacity range and cost.

Access in remote areas

Mobile Black Spot Program

Telstra is rolling out more than 780 new mobile sites across rural and regional Australia.

Telstra Mobile Satellite

Stay Connected using handsets or data devices, while based or travelling in remote locations using the Iridium Satellite network.

Easy ways to manage your service

Make a payment

Pay your bill from the payments tab in My Telstra, or online.

Payment extension

Get more time to pay and apply for a payment extension in the payments tab of My Telstra or online

Pre-paid recharge

Top up your pre-paid mobile in the services tab of My Telstra or online.

Replacement SIM card

Request a replacement SIM card in the services tab of My Telstra or online

Regional news from Telstra

Creating stronger connections

Discover what Telstra is doing to make sure you have the coverage you need to connect reliably to the rest of Australia.

Get rewarded with Telstra Plus

Earn points

Earn 10 Telstra Plus Points per $1 when you make an eligible payment on your services. 

Redeem points

Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store. 

Enjoy benefits

Enjoy exciting membership benefits like discounted movie tickets, entertainment and service extras, depending on your tier. 

Regional support

Disaster preparation and assistance packages

Before and during any disaster, we’re here for you.

Telstra Air

Telstra Air customers can connect to Australia’s largest Wi-Fi network to access unlimited data using your mobile device or laptop.

Our coverage

Check what mobile coverage is available in your area.

Our IoT network and solutions

Explore our IoT possibilities.

Need more help?

My Telstra app

Customer Service Guarantee

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