Being upfront about pricing

We want to be upfront about our plan pricing so you know what to expect and when.

Our mobile plans include an annual price review and may increase by the Consumer Price Index (also known as CPI) in July each year.

For new customers, the latest plan pricing reflects an increase in line with CPI. For existing customers, we’ll contact you to let you know about these changes.

Who sets the CPI rate?

CPI is detailed by the Australian Bureau of Statistics (ABS). We’ll use the CPI rate released by ABS for the 12 months to the March quarter and any increase will be rounded to the nearest dollar.

Find out more about CPI

Our mobile plans are 100% carbon neutral as certified by Climate Active at no extra cost to you. Our Carbon Neutral certification applies only to mobile plans and not your mobile device.

We are committed to reducing our emissions by 50% by 2030. Find out about our sustainability goals and how you can do your part to reduce your emissions.

You can also help do your part by offsetting everyday emissions using your Telstra Plus points. Find out more here.

Eligibility criteria apply to join Telstra Plus.

Capped 4G and 5G speeds

Download speeds for included data are capped at 250Mbps on our 4G and 5G network.

How to access 5G

Our 5G network now reaches over 75% of Australians. To access 5G, you’ll need a 5G compatible device in a 5G coverage area. To see if 5G is in your area, use our 5G coverage checker.

Network speed

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

No excess data charges

If you exceed your included data allowance, you won’t be charged extra but your speed will be capped at 1.5Mbps, and slowed further in busy periods. This isn’t suitable for HD video or high-speed applications and means that some webpages, videos, social media content and files may take longer to load. However, you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

Become a member

Join Telstra Plus and earn 10 points per $1 on eligible payments, plus bonus points when you take up special offers, to put towards rewards. Plus, there's no joining fee. Eligibility criteria apply.

Redeem points

Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.

Enjoy benefits

Get discounted tickets to movies and sport events, plus access to pre-sales for concerts and arts.

3 months online protection on us

Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months then $10/mth.

Three months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers. App download required. Data charges apply.

Sign up by visiting Telstra Device Security with McAfee.

4 months on us

Offer for Telstra Personal customers (excl. pre-paid) who are new to Spotify Premium.

Offer available until withdrawn. Roll onto Spotify’s standard mth-to-mth fees (currently $11.99/mth for Premium Individual) unless you change or cancel. Cancel any time. Must sign up via Telstra

Get 2 months BINGE with Telstra

BINGE Standard for Telstra consumer post-paid customers new to BINGE.

Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.

2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through Telstra My Offers or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.  

3 months of Apple TV+ on us

Available to Telstra Consumer customers. Must redeem via the Telstra Hub by 16/08/2023. For new, returning and existing Apple TV + customers. The offer is not for resale, has no cash value, and will not be replaced if lost or stolen. Requires Apple ID with payment method on file. If you cancel, you cannot restart the offer. One offer redemption per eligible Telstra customer and per Apple ID. Apple TV+ requires internet and compatible devices. Data charges apply. Apple Services Terms, Apple Privacy Policy apply. Telstra billing not available for Apple TV+ subscribers.

Ultimate 5G speeds

With your plan’s included data, enjoy greater speed, more capacity and less latency with our fastest 5G network access.

How to access 5G

Our 5G network now reaches over 75% of Australians. To access 5G, you’ll need a 5G compatible device in a 5G coverage area. To see if 5G is in your area, use our 5G coverage checker.

Network speed

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

No excess data charges

If you exceed your included data allowance, you won’t be charged extra but your speed will be capped at 1.5Mbps, and slowed further in busy periods. This isn’t suitable for HD video or high-speed applications and means that some webpages, videos, social media content and files may take longer to load. However, you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

Silver upgrade offer

Join Telstra Plus and enjoy an upgrade to Silver tier for a year, the first time you take up the Essential Mobile plan. Eligibility criteria apply.

Silver benefits

Enjoy these benefits with your Silver upgrade:

• Discounted tickets to movies and sport events plus access to pre-sales for concerts and arts.
• 25% off selected releases fresh from the cinema via Telstra TV Box Office.
• Silver service when you message us via the My Telstra app.
• Special offer on Kayo and BINGE.

Earn points to redeem

Earn 10 points per $1 on eligible payments, plus bonus points when you take up special offers, to put towards devices and more at the Rewards Store.

What are bundle plans?

Bundle plans are a great way to save money and get everyone in the family connected. There are two kinds of bundle plans available: Mobile bundle plans and Data bundle plans. 

Mobile bundle plans

Mobile bundle plans let you add family members’ phones to your account and enjoy access to a data allowance with uncapped download speeds on Australia’s best network.  

Data bundle plans

Data bundle plans are ideal for tablets or mobile broadband devices. They’re great for studying, travelling and entertaining kids. 

Gold upgrade offer

Join Telstra Plus and enjoy an upgrade to Gold tier for a year, the first time you take up the Premium Mobile plan. Eligibility criteria apply.

Gold Benefits

Enjoy these benefits with your Gold upgrade:

• Discounted tickets to movies and sport events plus access to pre-sales for concerts and arts.
• 50% off selected releases fresh from the cinema via Telstra TV Box Office.
• Gold service when you message us via the My Telstra app.
• Earlier access to selected concert pre-sales and offers just for Gold members.
• Special offer on Kayo and BINGE.

Earn points to redeem

Earn 10 points per $1 on eligible payments, plus bonus points when you take up special offers, to put towards devices and more at the Rewards Store.