What type of service would you like to activate today?

Pre-Paid – I recharge my service

If you own your phone outright and pay for your service before you use it, then you have a Pre-Paid service. You recharge your service before it expires.

Post-paid – I’m on a plan

If you’re on a month-to-month mobile plan or contract and pay each month for your service, or service plus phone, you have a post-paid service.

If you are activating a SIM that is for an Upfront Mobile or Data Plan, you will need to activate your SIM in the My Telstra app. Open the My Telstra app, select ‘Track my orders’, select your order and then select ‘Activate’.